Returns, Refunds, Cancellation & Exchange Policy

Any cancellations, returns or exchange are governed by this policy ("Return Policy"). Unfortunately, currently we do not entertain any claims of returns or exchange.

1. Cancellations

An order once placed cannot be cancelled. However, you may contact us on the store contact details for cancellation requests. Cancellation in such cases will be done at our sole discretion.

2. Refunds

If approved, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within 15 days.

In case of any delays or assistance, please contact us at botmedina.bm@gmail.com or 0947-756-9098.